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SHIPPING POLICY

Last updated: September 2026

At Augusto Ju Nior, we ship internationally. Shipping costs and available delivery options are calculated at checkout based on your shipping destination and order.

  1. INTERNATIONAL SHIPPING

We offer worldwide shipping.

Shipping availability may vary depending on the destination. If shipping is available to your country, the available shipping options and applicable shipping costs will be shown at checkout before you complete your purchase.

Shipping costs are not included in the product price unless explicitly stated otherwise.

  1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information where available.

  1. DELIVERY TIMES

Delivery times depend on your destination and the shipping service selected at checkout.

As a general indication, international deliveries may take approximately 2–10 business days after dispatch. Some destinations may require additional time.

Estimated delivery times are provided as a guideline and may vary due to customs processing, local postal services, peak periods, weather conditions or other circumstances outside our control.

For example, international tracked parcel delivery from the Netherlands can currently take approximately 1–2 business days to Belgium, 2–4 business days to France, 6–8 business days to the United Kingdom and 6–8 business days to the United States. These are carrier estimates and do not include our order processing time.

  1. SHIPPING COSTS

Shipping costs are calculated and displayed at checkout based on the delivery destination and the shipping option available for your order.

We do not offer free standard shipping.

The final shipping cost will always be shown before you complete your purchase.

  1. TRACKING

Where a tracked shipping service is available and selected, you will receive tracking information by email once your order has been dispatched.

Please allow some time for the tracking information to become active after the parcel has been handed to the carrier.

  1. CUSTOMS, DUTIES AND IMPORT TAXES

For orders shipped outside the European Union, additional customs duties, import taxes or other local charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs charges are determined by the authorities in the destination country and are outside the control of Augusto Ju Nior.

Customers are responsible for ensuring that they are able to receive international shipments and comply with any applicable local import requirements.

  1. DELIVERY DELAYS

While we work to process and dispatch orders as quickly as possible, delivery times may be affected by circumstances outside our control, including carrier delays, customs processing, public holidays, extreme weather, strikes or other service disruptions.

If your order appears to be delayed, please first check the tracking information provided with your shipping confirmation.

  1. LOST OR DAMAGED ORDERS

We take care in preparing and packaging every order.

If your order arrives damaged, please contact us as soon as possible and provide your order number together with photographs of the packaging and the damaged item.

If your order does not arrive within a reasonable period, please contact us so that we can investigate the shipment with the carrier.

For consumer orders, Augusto Ju Nior remains responsible for the goods until they have been delivered to you, unless you independently arranged a carrier that was not offered by us.

  1. INCORRECT SHIPPING INFORMATION

Please make sure that your shipping address is correct and complete before placing your order.

If an order is returned to us because an incorrect or incomplete address was provided, please contact us at info@augusto-ju-nior.com.

Additional shipping costs may apply if the order needs to be sent again.

  1. DELIVERY TO THE CORRECT ADDRESS

Once an order has been placed, please contact us as soon as possible if you notice an error in your shipping information.

We cannot guarantee that we can change an address after an order has been processed or dispatched.

  1. INTERNATIONAL ORDERS

International shipments may be subject to local customs procedures and regulations.

Delivery times and customs processing are determined partly by the destination country and local authorities. Augusto Ju Nior cannot control the duration of customs clearance.

  1. CONTACT

If you have any questions about your order or shipping, please contact us:

Augusto Ju Nior
Email: info@augusto-ju-nior.com

We are happy to assist you with questions regarding shipping, tracking and delivery.